He was able to give us many pointers and suggestions even on the 1st visit.Īt the same time, he is extremely patient when he engages us in our discussion regarding the various stages of the actual renovation process. He is highly professional and knows exactly what he is doing. We decided to go with Ciseern after meeting up with Frank Chan who met us at our house for the 1st meeting. We selected Ciseern out of about 5 IDs there were recommended to us. My wife and I engaged Ciseern for the 1st time when we decided to renovate the house to make more room for our 4 kids. Very satisified with the positive experience. My whole family are extremely happy with the outcome and glad that we engaged Cindy and Ciseern’s services. One great example is how she sourced for safer home features and going above and beyond to create a seamless renovation experience. Despite difficulties, she has been able to propose and implement solutions which we think were great. Similarly, her positive relationships with her work contacts put us at ease in the renovation process. Her ideas and suggestions have been very useful and thoughtful, enabling the final outcome to be even better than we first saw. She is patient in answering all of queries throughout the processes, and transparent in the communication about the work being done. From planning and design to final delivery, she is able to understand and convert our thoughts into reality. Sounds easy, but not in reality considering we also have other requirements (children safety, use of materials, privacy space, furniture requirements).įrom the first meeting, we can tell that Cindy is passionate in her work. We envisioned our home to have a warm, relaxing yet simple and practical theme. Our experience with Ciseern through our ID, Cindy Teong, has been fantastic throughout. Thank you Alex and team for the dedication and great work □ Rectifications are tend to quickly or should we say rectified without us knowing, that’s how efficient the team is! Would definitely summarize our first home renovation journey as enjoyable and smooth. It is definitely true that Alex knows our house better than we do. Alex has a knack for attention to detail and you can tell he is really dedicated to his craft / takes pride in his designs. A great ID is one that not only presents you with problems but MANY good solutions. This greatly helps with visualization for decision making. Alex periodically updates us on the progress of our home and whenever we have onsite issues, he succinctly points out several options we can opt for with pros/cons/design implications. As busy working adults, we really appreciated the good initiatives and timely updates. We highly recommend them to friends and family, and would choose them again for any future home renovation.Īlex was our designer and the overall project manager for our first home! From the get go, The Interior Platform stood out amongst the other 5 IDs we met as they proposed good and feasible ideas for our home and are aligned with our vision. Vic and Jack are experienced and passionate and did a good job. Overall, the end result for our new home exceeded our expectations. Vic and Jack also coordinated with contractors to come again for touch ups. Cleaning was done well (about 90% full clean which is expected), with some own cleaning to be done after that. Jack also helped us solve several of our on site issues.Ĭompletion was punctual and handed over on schedule. Kudos also to onsite manager Jack, who oversaw the site matters and coordinated very well with Vic throughout. We are pleasantly surprised by the worksmanship and quality of materials used by the carpenter and plumber (sub-contractors used by Forefront). He was also very clear in marking out design and layouts on paper / photos to minimise ambiguity.ĭuring our tiles selection at the tile shop, Vic accompanied us patiently and gave us helpful advice for tiles in the various rooms. For instance, Vic advised a shift of our master bedroom door to unlock more space for our main wardrobe, which we eventually did (of all the IDs we met, he was the only ID who gave this idea). Our design was contemporary, scandi, minimalist, and his advised layout and design met our required themes while being practical for our daily living and routines. Throughout the 3+ months of reno process, Vic provided clear communication, and was responsive to our queries even on nights and weekends. This being our 1st home renovation, we were careful and met with 7 different IDs before eventually choosing Vic Tan from Forefront Interior.įrom our very 1st session with Vic on Zoom, we were impressed by his attention to our lifestyle needs, and his positive attitude to lead the process.
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